Effective date: 30 July 2026
About these Terms
QLINK Rider Club is a service of the QLINK Motorcycle brand, operated by MADO TRADE LINK LIMITED (RC 1563030) (“QLINK”, “we”, “us”).
QLINK Rider Club is a web platform that connects motorcycle riders (“Members”) with participating dealers, retailers and service stations (“Partners”). These Terms govern your access to and use of the platform.
By creating an account or otherwise accepting these Terms, you agree to them and acknowledge our Privacy Notice. If you do not agree, do not use the platform.
Eligibility and accounts
You must be at least 18 years old to use the platform.
You must provide accurate and current information and keep your login credentials secure. You are responsible for activity carried out through your account unless it results from a security failure attributable to QLINK.
If you use the platform for a business or organisation, you confirm that you are authorised to act for it.
QLINK’s role
QLINK provides the technology through which Members can discover and interact with Partners and participate in offers, loyalty activities and service-record features.
Unless an offer expressly identifies QLINK as its issuer:
- the relevant Partner independently supplies the goods or services;
- any purchase or service agreement is made directly between the Member and the Partner;
- the Partner determines and is responsible for its goods, services, availability, prices, descriptions and fulfilment; and
- payment, if any, is made directly between the Member and the Partner.
QLINK does not process, receive or hold payments between Members and Partners. QLINK does not currently charge Members or Partners a platform fee or commission.
Nothing in these Terms excludes QLINK’s responsibility for operating the platform or for its own acts or omissions.
Partner goods and services
Partners are responsible for ensuring that their goods, services, descriptions, prices and offers are accurate, lawful and safe and that they hold any licences or approvals required for their activities.
A Partner’s presence on the platform does not by itself constitute an endorsement or guarantee by QLINK.
If you experience a problem with a Partner, you should first contact that Partner. You may also contact QLINK. We may review the issue, request information or help the parties communicate, but doing so does not make QLINK the seller or service provider.
Coupons, stamps and promotions
Each coupon, loyalty stamp, promotion or other activity may have specific conditions, including eligibility requirements, availability limits and an expiry date. Those conditions will be shown with the relevant offer.
The identified issuer is responsible for honouring an offer in accordance with its stated conditions.
QLINK or the relevant Partner may change, suspend or withdraw an offer prospectively where reasonably necessary. A change will not normally invalidate a benefit already properly earned or redeemed, except where necessary to address fraud, misuse, an obvious error, a security issue or a legal requirement.
Coupons and stamps are personal, non-transferable and have no cash value unless the offer states otherwise or applicable law requires otherwise.
Acceptable use
You must not:
- use the platform for fraud or any unlawful purpose;
- alter, duplicate, manipulate or misuse QR codes, stamps, coupons or records;
- access or attempt to access another person’s account or data;
- interfere with the platform’s security or operation;
- upload harmful code or misleading, unlawful or infringing content; or
- use the platform in a way that harms QLINK, a Partner or another user.
We may remove prohibited content or restrict access where reasonably necessary to protect the platform, its users or third parties.
Additional Partner obligations
A Partner account requires QLINK’s approval.
Partners are responsible for:
- their authorised staff and account access;
- the legality and accuracy of their listings and offers;
- displaying applicable conditions, prices and expiry dates clearly;
- honouring valid offers; and
- complying with applicable consumer protection, product safety, licensing and other legal requirements.
QLINK may request reasonable verification information and may reject, suspend or remove a Partner account where these requirements are not satisfied.
Content and intellectual property
The platform, software and QLINK branding are owned by QLINK or its licensors and may not be copied or used without permission.
You retain ownership of content you submit. You grant QLINK a non-exclusive, royalty-free licence to store, reproduce and display that content only as reasonably necessary to operate, secure and provide the platform.
This licence ends when the content or account is deleted, except where limited continued retention is permitted by our Privacy Notice or applicable law.
Platform availability
We will use reasonable care and skill in operating the platform. It may occasionally be unavailable because of maintenance, updates, telecommunications failures, security incidents or circumstances outside our reasonable control.
We do not guarantee uninterrupted or error-free availability. Any disclaimer in these Terms applies only to the extent permitted by law.
Liability
Each Partner remains responsible for the goods and services it supplies.
To the extent permitted by law, QLINK is not responsible for loss arising solely from a transaction between a Member and a Partner where that loss was not caused or contributed to by QLINK’s breach, negligence or unlawful conduct.
QLINK will not be liable for indirect or consequential loss that was not reasonably foreseeable when you accepted these Terms.
Nothing in these Terms excludes or limits liability for:
- fraud or fraudulent misrepresentation;
- wilful misconduct or gross negligence;
- death or personal injury caused by negligence;
- breach of applicable data protection obligations; or
- any consumer or other legal right that cannot lawfully be excluded or limited.
Suspension, termination and deletion
We may suspend or terminate an account where we reasonably believe that:
- these Terms have been materially breached;
- the account presents a fraud, security or legal risk;
- action is necessary to protect another user or third party; or
- we are required to do so by law.
Where reasonably practicable, we will provide the reason and an opportunity to contact us. Immediate action may be taken where advance notice would increase a security, fraud or legal risk.
You may stop using the platform at any time and may initiate account deletion through the platform. Personal data will be handled as described in our Privacy Notice.
Changes
We may make reasonable changes to the platform or these Terms to reflect new features, security requirements, operational changes or applicable law.
For a material change that reduces existing rights or creates significant new obligations, we will provide reasonable notice and, where required, ask you to accept the revised Terms.
Changes will not apply retroactively to completed transactions or benefits already earned unless required by law or reasonably necessary to address fraud or misuse.
Governing law and complaints
These Terms are governed by the laws of the Federal Republic of Nigeria.
Before starting legal proceedings, you may contact us so that we can try to resolve the issue. Nothing in these Terms prevents you from contacting a competent regulator or authority.
Any unresolved dispute may be submitted to a court of competent jurisdiction in Nigeria. Nothing in this section limits a mandatory consumer right concerning jurisdiction or remedies.
General provisions
If part of these Terms is found unenforceable, the remaining provisions will continue to apply.
A delay in enforcing a provision does not waive the right to enforce it later.
You may not transfer your account or rights under these Terms without our consent. QLINK may transfer its rights and obligations as part of a genuine restructuring, merger or transfer of the platform, provided this does not materially reduce your rights.
Contact
Email: support@qlink-qasa.com
Contact page: https://qrc-ng.com/contact