Qlink Rider Club Membership App Privacy Policy
At Quan Fong Li Industrial Co., Ltd. (hereinafter referred to as "the Company"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use the Qlink Rider Club Membership App (hereinafter referred to as "the App").
1. Information We Collect
1.1 Personal Information
When you register an account or use the App, we may collect personal information, including but not limited to:
• Name: For account creation and personalization.
• Email Address: For communication, account recovery, and updates.
• Phone Number: For account verification and customer support.
• Address: For delivery of services and promotional materials (if applicable).
• Vehicle Information: Such as your motorcycle's make, model, and registration details, to provide personalized services.
1.2 Usage Data
We may collect data on how you interact with the App, including:
• App Usage Information: Pages visited, features used, and actions taken within the App.
• Device Information: Type of device, operating system, and unique device identifiers.
• Location Data: Geographical location to provide location-based services (if enabled).
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the App. Cookies help us understand your preferences and provide a more personalized experience.
2. How We Use Your Information
2.1 Provide and Improve Services
Your personal information is used to:
• Create and manage your account.
• Provide personalized services, such as tailored content and offers.
• Improve the functionality and user experience of the App.
2.2 Communication
We may use your email address and phone number to:
• Send you important updates and notifications about the App.
• Respond to your inquiries and provide customer support.
• Send promotional materials and special offers (with your consent).
2.3 Legal Compliance
We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from authorities.
3. How We Share Your Information
3.1 Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in operating the App, such as:
• Hosting Providers: To host and manage the App's infrastructure.
• Analytics Providers: To analyze user behavior and improve the App.
• Payment Processors: To facilitate payments (if applicable).
3.2 Legal Obligations
We may share your information with law enforcement or other authorities if required by law or to protect our legal rights.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4. Data Security
4.1 Security Measures
We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, or alteration. These include:
• Encryption: We use encryption to protect sensitive data transmitted over the internet.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Regular Audits: We conduct regular security audits to ensure our systems are secure.
4.2 No Guarantee
While we strive to protect your personal information, we cannot guarantee its absolute security due to the inherent risks of internet usage.
5. Your Rights and Choices
5.1 Access and Update
You have the right to access and update your personal information at any time through your account settings.
5.2 Opt-Out
You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email. You can also disable location tracking through your device settings.
5.3 Data Deletion
You may request the deletion of your account and personal information by contacting us. Please note that certain information may be retained to comply with legal obligations.
6. Children's Privacy
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. International Data Transfers
Your personal information may be transferred to and processed in countries other than Nigeria, where our servers or service providers are located. We will take steps to ensure that your information receives the same level of protection as it would under Nigerian law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
• Email: support@quan-fong-li.com
• Phone: +234-1-234-5678
This Privacy Policy ensures that users are informed about how their personal information is collected, used, and protected. If you need further customization or have specific requirements, feel free to ask!